Wheelchair lifts for shops, restaurants & busy public spaces

Wheelchair lifts for shops, restaurants & busy public spaces2026-01-27T16:01:38+00:00

Wheelchair Lifts

Imagine this. It’s a busy lunchtime. Your place is buzzing. Then a customer in a wheelchair stops at the bottom of your steps… and has to turn away.

That doesn’t feel good for them. And it doesn’t feel good for you.

Our wheelchair lifts fix that. They give your customers, visitors and staff simple, safe access, without you needing a full passenger lift or a major refurb. Just smart, reliable engineering that helps everyone get through the door.

We design, install and look after wheelchair lifts for shops, restaurants, cafés, offices, schools, public buildings, healthcare settings and more across London, Kent and the South East. Whether you need a compact wheelchair lift for outside steps or a discreet platform lift inside your building, we’ll help you choose the right option, and keep it running perfectly, day in, day out.

Woman in wheelchair using a wheelchair lifts
man wheelchair side view

Why choose Liftworks for wheelchair platform lifts?

We’re a family-run lift company, and we’re complete lift geeks. If it goes up and down, we’re interested.

That passion shows in how we work. We hold high levels of stock in our own stores, so when something goes wrong, we often already have the parts in hand. Our team is large enough that you’re not waiting on one busy engineer. When you call, you’re plugging into a whole room of lift specialists who talk to each other all day long.

During normal working hours, we aim to respond to lift issues within 1–4 hours in Kent and the South East. That means your wheelchair lift and your accessible entrance isn’t out of action for long.

We also take a team approach to tricky problems. Our open-plan office makes it easy for engineers, project managers and support staff to pool their knowledge. Add remote monitoring (on compatible systems), and we can often spot issues early, help diagnose faults quicker and keep downtime to a minimum.

In short: we love lifts, we’re well-staffed, and we’re set up to move fast and do the job properly.

Types of wheelchair lifts we install

Every building is different. Stairs, split levels, tight corridors, outdoor entrances, we’ve seen all of it. We’ll look at your space and recommend wheelchair lifts that actually work for real people using your building every day.

Vertical platform wheelchair lifts

A vertical platform lift is often the best choice when you need step-free access between two levels but don’t have available space or budget for a full passenger lift.

These wheelchair lifts are ideal for short to medium travel, for example, from street level to your main floor, or between floors in a smaller building. Thanks to their compact design, they fit neatly into tight spaces while still giving users a smooth, confident ride that is easy for wheelchair users, staff and carers to operate. We can also help you choose finishes that match your interior design, so the lift feels like part of the building, not an afterthought.

Inclined wheelchair lifts for stairs

If space is tight, an inclined lift might be the answer. This type of wheelchair lift runs along the line of your existing stairs on a rail, carrying the wheelchair and user up and down safely.

It’s a good option where a vertical lift won’t fit or would involve too much building work. An inclined lift often needs only minimal building work, making it a practical solution for tight spaces or busy premises. The platform folds away when not in use, so you can keep the stairs clear for everyone else. We can design solutions for both straight and curved staircases.

Wheelchair lift for outside steps

If your main entrance is up a flight of steps, a wheelchair lift for outside steps can transform how welcoming your building feels.

We install outdoor wheelchair lifts that are built to handle UK weather, with durable finishes and sensible drainage. Platform lifts are designed to work reliably even in exposed locations, giving users a smooth and safe ride in all seasons. We’ll make sure the lift is practical to use, from the approach and turning circle to how doors open and where controls sit. And we’ll work with you to keep the look neat and professional so your kerb appeal isn’t compromised.

Indoor and outdoor solutions

Most access routes don’t stop at the front door. We can combine indoor and outdoor wheelchair lifts so the entire journey through your building is inclusive, not just the first step. That might mean an external platform lift at the entrance, plus a compact unit to reach a raised seating area or mezzanine inside.

Who our wheelchair lifts are for

We work with a wide mix of businesses and organisations. If people visit your building and face mobility challenges, we can help make their journey easier and more accessible.

Our clients include:

  • Independent shops and boutiques

  • High street chains and retail parks

  • Restaurants, cafés, pubs and bars

  • Offices and co-working spaces

  • Clinics, dentists and healthcare practices

  • Schools, colleges and universities

  • Gyms, leisure centres and sports venues

  • Hotels, guest houses and serviced apartments

  • Community centres, charities and day centres

  • Churches, mosques and other places of worship

Some come to us during a new build or refurbishment. Others call because they’ve had complaints about access, or they know they need to bring an older building up to modern expectations. Wherever you are in the journey, we can step in and support you.

full shot man wheelchair

Our wheelchair lift installation process

We keep the process simple and transparent from the first phone call to the final handover.

1. Site survey and conversation

First, we visit your building. We look at how the space is used, who needs access and what obstacles you’re dealing with, steps, narrow landings, tight corners, low ceilings, you name it.

We’ll also check power supplies, structure, pit requirements (if needed), headroom and the best positions for doors and controls. It’s a friendly, practical chat, not a hard sell.

2. Design & recommendations

Next, we put together one or more wheelchair lift options for you. We’ll explain in plain English how each one works, what building work is needed, and what the pros and cons are for your specific site.

If you have an architect, builder or fit-out contractor, we’re happy to talk directly with them and slot into the wider project team.

3. Clear quotation

You then get a clear, itemised quote. It covers the lift, the installation, any agreed building works, plus warranty and maintenance options.

No confusing jargon. No surprises later. Just a straight answer on cost and timescales so you can make a decision.

4. Installation and handover

When you’re ready to go ahead, we agree an installation programme that fits around your business as far as possible. Our engineers arrive on time, carry out the work safely and keep disruption to a minimum.

Once everything is installed, we test and commission the lift, walk your team through how to use it, and hand over the manuals and documentation.

5. Ongoing maintenance and support

A wheelchair lift is an investment in your building and your customers. We protect that investment with ongoing maintenance.

We can set up a servicing contract to keep your lift compliant, safe and reliable. Our fast response to issues, large parts stock, and remote monitoring options are all there to keep your wheelchair lift running smoothly for years to come.

Safety, compliance and smart access design

Wheelchair lifts are about people first, making it easy for everyone to move through your building without stress or awkward workarounds.

When we plan a lift, we think about the whole experience: how someone approaches the lift, how they call it, how they move on and off it, and what they need in order to use the lift safely. We work to current standards and regulations, while also looking at the practical details that matter day to day, clear door widths, sensible control positions, lighting and signage.

If you’re working with a heritage or listed building, we’ll help balance modern accessibility with the character of the building. That can mean careful choice of finishes, glazing and layout so the lift blends in rather than stands out.

full shot disabled man taking elevator
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Maintenance, repairs and remote monitoring

Wheelchair lifts only help when they work. That’s why we put so much effort into aftercare.

With us, you get regular servicing to spot small issues before they become big ones. If something does go wrong, we aim to attend during normal working hours within one to four hours. Because we hold a lot of parts in stock and have high staffing levels, we can often get you up and running again quickly.

On compatible systems, remote monitoring lets us see how your lift is performing. We can use that data to help diagnose faults faster and reduce downtime. The goal is simple: maximum uptime, minimum hassle for you and your team.

FAQs –Wheelchair lift

Do I need planning permission or building control sign-off?2026-01-12T15:51:48+00:00

It depends on the project. On many commercial jobs, your architect or main contractor will handle planning and building control. We provide all the technical details they need for the lift itself and work with them to make sure the design is compliant.

If you’re not sure where you stand, we can talk you through the typical requirements and help you ask the right questions of your professional team.

How long does installation take?2026-01-12T15:51:35+00:00

For a straightforward wheelchair lift, installation can often be completed in a matter of days once the site is ready. More complex projects will take longer, especially if there’s significant building work involved.

We’ll give you a realistic programme at the quotation stage so you can plan around it and keep disruption to your business to a minimum.

How much does a wheelchair lift cost?2026-01-12T15:51:21+00:00

The price depends on several things: the type of lift, the travel height, whether it’s indoor or outdoor, the amount of building work required and the finishes you choose.

Because there are so many variables, we don’t quote generic prices online. Instead, we offer a tailored quote once we’ve seen the site or your plans. That way, you’re comparing real options, not rough guesses.

Are outdoor wheelchair lifts weatherproof?2026-01-12T15:51:04+00:00

Yes. The wheelchair lifts we specify for outdoor use are designed to cope with the British weather. We’ll look at finishes, covers and drainage so the lift is protected as much as possible. We’ll also talk you through simple steps to keep it in good condition over time.

Where can a wheelchair lift be installed?2026-01-12T15:50:45+00:00

Wheelchair lifts can be installed inside or outside your building, between floors, between split levels or along the line of an existing staircase. The key is having enough space for the platform, the movement and safe wheelchair access in and out.

During our survey, we’ll look at clearances, structure and power so we only recommend options that genuinely fit and feel safe in real use.

Ready to install wheelchair lifts in your building?

If you’ve ever had to say, “Sorry, we don’t have step-free access,” you already know how that feels, for you and for the person at the bottom of the steps. We can fix that.

Whether you need a compact wheelchair lift for outside steps, a neat lift up to a mezzanine, or a complete access route through your building, we’ll help you choose the right solution and take care of everything from survey to sign-off.

You get a building that feels more welcoming, fewer awkward conversations on the doorstep, and the peace of mind that comes from knowing everyone can get in and move around safely.

Let’s make your building easier for everyone to use.

Contact us today to arrange a free, no-obligation survey and quote.
Call us, email us, or fill in our contact form, and one of our lift geeks will get back to you to talk through the best wheelchair lift for your building.

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