Service Engineer

Liftworks is seeking a dedicated and skilled Service and call out Engineer to join our dynamic team. As a key player in maintaining our reputation for excellence, you will provide top-tier technical support and service to our clients—we have a couple of high-profile entertainment and sporting arenas within our portfolio where standbys for major events are available. This role requires a proactive approach to problem-solving and a strong commitment to ensuring optimal equipment performance and customer satisfaction.

• Perform scheduled maintenance and repairs on mechanical and electrical equipment in accordance with manufacturer guidelines.
• Diagnose and troubleshoot technical issues, implementing effective solutions to minimize client downtime.
• Install new systems and verify their proper operation and safety compliance.
• Deliver hands-on training for clients on system usage and preventative maintenance practices.
• Maintain detailed and accurate service records, including repair logs, maintenance activities, and customer interactions.
• Work closely with team members to enhance service delivery and streamline operational processes.
• Stay current with industry advancements, tools, and best practices to continually improve technical capabilities.
• Night call rota 1 night a week and 1 weekend over 5 weeks, flexibility if given notice for cover.

• NVQ Level 3 Qualified.
• Solid technical knowledge of mechanical and electrical systems.
• Proven problem-solving ability with sharp attention to detail.
• Strong verbal and written communication skills, with the ability to interact professionally with clients and colleagues.
• Self-motivated with the ability to manage tasks independently and within a team environment.
• Proficiency in using diagnostic and service-related software and tools.
• A valid UK driving license

We pride ourselves on being a trusted service provider to some of the most prestigious venues in the entertainment and sports industries. At Liftworks, you’ll work with cutting-edge technology, gain hands-on experience with high-end systems, and be part of a supportive, forward-thinking team that values innovation and quality.

Seasonal company events which are great for team building.

We also run a loyalty scheme, and have 15+ staff with over 5 years’ service, and counting.

Job Types: Full-time, Permanent
Pay: Competitive pay relative to experience.
Additional pay: Performance bonus, Quarterly bonus, Loyalty bonus